Privacy Policy Oxfordshire

At Wills4Less, your privacy is our priority. We are committed to using your personal information solely for the purpose of managing your account and delivering our services.

Forms and Data Collection

When you submit a support query or general enquiry, we collect your first name, last name, and email address to effectively communicate with you.

Your personal data is securely stored in our website’s database, with no additional copies retained. Our web hosting provider, Hosting.io, is fully GDPR certified and compliant, ensuring your data is handled with the utmost care and protection.

In some cases, we may share your information with WSL Ltd to provide you with a will-writing quote. For more details, please refer to their privacy policy.

Google Analytics

We use Google Analytics to understand visitor activity on our website, relying on cookies to gather anonymised insights.

To comply with GDPR regulations, Google has implemented a data processing amendment. All data is processed anonymously, and the “Data Sharing” feature has been disabled. Additionally, we do not integrate Google Analytics cookies with any other Google services, providing an extra layer of privacy for your data.

Your Rights and Requests

We are dedicated to upholding your data rights, including access, erasure, rectification, and portability. Below is an outline of the processes we follow to support these rights:

Right to Erasure

If you would like your data removed from our system, you can submit a “Right to Erasure” request.

 Here’s how it works:

1. Submit your request via our system.
2. You’ll receive an email confirmation to verify the request.
3. Once verified, your request will be added to the administrator’s review table.

If you’ve published content (such as posts or comments) on the site, it will either be reassigned to another user or anonymised. If no content exists, you’ll receive a confirmation of the erasure along with a six-digit token as proof. This token can be used to recover data if needed in the future.

Right to Access and Data Portability

You can request access to your data or download it for portability.

1. Submit a request to access your data.
2. A double opt-in confirmation email will be sent to verify the request.
3. Once confirmed, you’ll receive your data in an XML or JSON file via email, valid for 48 hours.

Right to Rectification or Filing a Complaint

If your data is incorrect or requires updates, or if you wish to file a complaint, you can submit a rectification or complaint request.

1. Submit your request through our system.
2. A double opt-in email will confirm the request.
3. Your request will be added to the administrator’s table for action.

We value your trust and are fully committed to safeguarding your personal information. If you have further questions about how we handle your data, please don’t hesitate to reach out to us.